To find our Storage Controller driver, we will first use the Windows utility known as Pnputil. You will need to find out how to do so on your computer. If you see something else on your screen, then you do not have an Admin Command Prompt open. NOTE: The path C:\Windows\system32> indicates the prompt is open as an Administrator. When the Command Prompt opens it will appear as illustrated below. Right-click and select Run as administrator.Type Command into the Search box on the Task bar.The easiest way to open an Admin Command Prompt is using the Search feature of Windows: How do we find where this driver is in our installed Windows OS? We’ll use some built-in Windows tools using an Admin Command Prompt. We now know that our driver for the Intel Storage Controller is: In our example, we find:Ĭlick on the Details tab of the Properties window and select Inf name from the drop-down menu under Property. Write down the Driver Date and the Driver Version found here for future reference. You’ll then select the Driver tab, as illustrated below. To determine which driver is used, double-click on the desired Storage Controller entry. In this example, our interest is in the Intel Chipset SATA/PCIe RST Premium Controller, as this is used for the RAID array on this machine. Storage ControllersĪs you can see in the graphic above, there are four Storage Controllers on this computer. You’ll need to correct the issue before continuing. In all likelihood, it is a driver issue that you should be able to correct by installing updated drivers or rolling back to previous drivers. NOTE: If exclamation marks are shown in the Device Manager, it means a problem exists with that device. Once the Device Manager is open, find and select the carat (>) that precedes Storage Controllers to expand the listing of all Storage Controller devices in the computer as illustrated below. Find and select Device Manager, as illustrated below. We’ll use Windows Device Manager for this purpose.įor Windows 8 or Windows 10, right-click the Windows Start button. Gather the required information about your driversĭetermining which drivers your system uses requires a few steps. We will explore how to add drivers from your currently installed Windows OS directly into the WinPE/RE media so that access and use of your devices will function just like they do in Windows. Here’s a quick step-by-step “how to” article on driver injection using the Advanced option of the Acronis Media Builder tool. The release of Acronis True Image 2018 features a move to a WinPE/RE-based environment for recovery media, which lets you add drivers for those instances when required drivers are not found in the default Windows Driver Store. If you need to recover your system, wouldn’t it be easier to use your wireless mouse and keyboard like you always do? Of course, but that means ensuring the proper drivers for those devices are included in the recovery media you’ll use to restore your system. Power User Insights are guest blogs written by advanced users who share their tips, tactics and techniques so you can get the most out of Acronis products.īob Huffman has used Acronis True Image for a number years and has served as a Forum MVP for the past 3 years helping users. He brings over 30 years of experience as an enthusiast and custom computer builder with a passion for data handling and storage. Driver Injection in Acronis Media Builder
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